Storm damage? ComEd cannot reconnect your home until the equipment on your house is repaired.
High winds and falling limbs tear the mast, weatherhead and riser off the side of a house. That equipment belongs to you, not to the utility, and ComEd is not permitted to reconnect your service until a licensed electrician has repaired it.
Parker Electric does that repair, and we have been doing it in Naperville and the western suburbs for three generations.
Call (331) 330-7405What we repair after a storm
Fallen or damaged risers
Repaired or replaced so ComEd can safely reconnect your service.
Masts and weatherheads
The pipe and fitting where the overhead line meets your house. The most common storm casualty.
Loose or pulled service wires
Secured or replaced where wind or a falling limb has pulled them away.
Meter base damage
Cracked or pulled meter enclosures, which also have to be sound before reconnection.
Service line repair
Damaged overhead and underground service lines on your property.
Panel and safety inspection
After a surge or a flooded basement, we check the panel is safe and code compliant before it is re-energized.
Who is responsible for what
This trips up almost everyone, and knowing it can save you days.
| ComEd owns | The service line running to your property, the transformer, and the meter itself. Outages, downed lines in the street and restoration are theirs. Report an outage on 1 800 334 7661. |
| You own | The mast, weatherhead, riser, meter base and everything inside the house. If any of that is damaged, ComEd cannot reconnect you until a licensed electrician repairs it and, where required, the village signs it off. |
| We do | Your side. We repair it, coordinate the inspection, and tell ComEd you are ready to be reconnected. |
Tell us what happened
Send this and we will call you back to work out whether it is your equipment or ComEd's, and what it takes to get you reconnected.